Characters And Purchased Items

[michaelmorin]

Hello,
So what happen to the characters I worked so hard to level up and the items I purchased for my game? I know from my grandsons the server thing changed etc...but they can't find characters they had either. They have to start all over... not right, please help me understand what happened to them.

Thanks

I didn't find the right solution from the Internet.

References:
forums.aiononline.com/tfdsfsd-items/
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